How much does Standard Delivery cost, and what is the estimated delivery time?
Delivery is charged depending on weight of the items and will be displayed at checkout.
Estimated delivery time for in stock items is between 3-7 working days
Can I get my order even faster ?
We can offer next day delivery by prior arrangement, please contact us before ordering.
Do you provide tracking information for orders in the UK?
We only provide tracking on larger or higher value UK deliveries that require a courier. You'll receive a tracking number following on from order confirmation, allowing you to monitor your package's progress.
What happens if I'm not at home when my order is delivered by courier?
If you're not at home when the delivery is attempted, the courier will leave a card with instructions on how to rearrange delivery or where you can pick up your parcel, typically at a local depot.
Can I change my delivery address after I've placed my order?
Unfortunately, once your order is placed, we can't change the delivery address. Please ensure you provide the correct address during checkout.
What if I receive a damaged or incorrect item in my order?
If you receive a damaged or incorrect item, please contact our customer support team as soon as possible after receiving your order. We will arrange for a replacement or refund.
What precautions are you taking for safe and contactless deliveries in the UK due to COVID-19?
We take the safety of our customers and delivery personnel seriously. We offer contactless delivery options and ensure that our couriers follow all recommended safety guidelines to minimize any risk.
